Mobile operator M1's communication services have been disrupted since 9 a.m. on Wednesday, and irate consumers have taken to venting their frustrations online.
In a press statement, M1 spokeswoman Petrina Teoh said the outage is due to "technical difficulty" on one of its customer management servers.
She said: "We are experiencing technical difficulty on one of our customer management servers, and mobile services to some of our customers are temporarily disrupted. We would like to express our deep apologies for the inconvenience caused. Please be assured that we are putting all available resources to promptly rectify this issue."
According to @JayneRendomm, a M1 subscriber ZDNet Asia got in touch with via Twitter, she experienced difficulties making calls out since 9 a.m. this morning. Other Twitter users revealed that they faced similar challenges sending SMS (short message service) out, too.
While the outage continues, irate consumers have taken to social media to vent their frustrations. Twitter user @gwenteo_, for one, lamented on the prolonged outage. She tweeted: "Seriously M1? 6 hours later your network is STILL down?"
The mobile operator has also uploaded the press statement on its Facebook page, attracting more than 100 comments.
In a press statement, M1 spokeswoman Petrina Teoh said the outage is due to "technical difficulty" on one of its customer management servers.
She said: "We are experiencing technical difficulty on one of our customer management servers, and mobile services to some of our customers are temporarily disrupted. We would like to express our deep apologies for the inconvenience caused. Please be assured that we are putting all available resources to promptly rectify this issue."
According to @JayneRendomm, a M1 subscriber ZDNet Asia got in touch with via Twitter, she experienced difficulties making calls out since 9 a.m. this morning. Other Twitter users revealed that they faced similar challenges sending SMS (short message service) out, too.
While the outage continues, irate consumers have taken to social media to vent their frustrations. Twitter user @gwenteo_, for one, lamented on the prolonged outage. She tweeted: "Seriously M1? 6 hours later your network is STILL down?"
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